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What I ordered is not what I received, what do I do?
That’s unacceptable. Contact us and we will send you a free Return Authorization Label to send back the incorrect item and we will rush you the product you ordered.
What is the return policy?
If you decide you don’t like or want a product, no worries. Simply return the product and we will refund your money.
I never received my order, what do I do?
So sorry to hear this. Please contact us at firstname.lastname@example.org or 1.800.448.8484 and we will help you track your order.
Is there a discount for myself or group orders?
Of course! Please subscribe to our newsletter so you receive the most up to date discounts and promotions.
Can I add multiple organizations to my cart?
Yes, you can order from any category under all organizations. After you add a product to your cart simply hit the continue shopping button.
Do you charge my card right away?
What types of payments are available?
Pay with your phone – Tap, Dip or Swipe!
For your security, Square is used to process all payments accepting Apple Pay, Samsung Pay, Google Pay, all major credit cards, cash, and checks at the time of your session. Contact our customer service rep. at 1-800-448-8484 for additional information or email email@example.com.
How quickly can I get my order?
Normally it’s about 4-6 weeks but you’ll probably receive it sooner. Contact us firstname.lastname@example.org if you need to place a rush on any order.
What if I need to change my order or address?
If it hasn’t already shipped, we can make changes to your order.
Can I request designs for my organization?
Yes. Contact the Marketing Squad designers at email@example.com and we will get started on your organization’s unique graphics.
Are designs approved by Affinity?
Yes. All designs have been submitted and are approved by Affinity.
What if you don’t have my organization?
We are sorry if your organization isn’t yet represented. Please email your request to firstname.lastname@example.org so we may begin the design process and submit to Affinity for final approval ASAP.
Can I get a quote for my organizations Composite Day photography session?
Yes. Simply click here Get A Quote and an Account Rep will get back to you ASAP.